Security FAQ

FAQ Quicklinks:



  • How safe is my account information?

    We use commercially reasonable security technology to keep your account information safe. With encryption, firewalls, and trusted operating systems incorporated into our overall banking architecture, authentic transactions may take place over the internet with relative safety. No system is completely safe from third parties, however. As such, we do not guarantee the security of all communications.

    Your Harrington Online Banking ID and PIN are confidential and you should exercise care when using them. Don't make your PIN something that can be easily guessed or figured out. Never lend your Harrington Online Banking ID or PIN to anyone and never write them on your PC or any computer materials. Be careful about accepting assistance from strangers while you are using Online Banking. Beware of fraudulent requests for your PIN by someone posing as a Bank employee. A Bank employee would never ask for this information! Never use a "Save Password" feature if offered by your browser.  This would allow anyone who opens your browser access to your account information without needing your Harrington Online Banking PIN.

    Use a current browser such as Internet Explorer, Firefox or Safari with the latest 128-bit encryption. (Encryption is a method of scrambling information transmitted between you and the Bank.) 

    Please refer to our Security page for more information about the security of Harrington Online Banking.


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  • Where can I find more detailed information about security?

    Please refer to our online Security page for more detailed information about the security of Harrington Online Banking.


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  • Can the Bank answer questions about my internet service connection or my computer?

    Your best source of information regarding any issues you have with your internet connection is your Internet Service Provider. Their customer service personnel are trained to answer all your Internet connection questions. The same holds true for any questions about your computer. Contact the hardware manufacturer or software company for best results.


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  • Why do I need to log in twice?

    You may be required to log in twice due to the manner that cookies are handled on your browser. To change this feature, you can perform the followings steps:

    • Select Tools from the main menu bar
    • Select Internet Options from the Tools menu
    • Go to the Security tab and click on "Trusted Sites"
    • Press the "Sites…" button
    • Add https://www.netteller.com (no quotes) to the Trusted sites list
    • Click Add
    • Click OK until you are back to your main browser window
    • Try logging in again from Harrington Bank’s main web site

    Attn: AOL Users: You will need to do the above steps on the Internet Explorer browser that is on your desktop, not your AOL Browser.

    To learn more about browser requirements for access to Harrington Online Banking, please click here.


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  • How do I know if my Internet browser has the right level of security and encryption for Harrington Online Banking?

    You can test your browser HERE. If an update is required you will be given further instructions. The Harrington Online Banking Log In page also has a "Test Browser" button that you can click to see if your browser offers the required encryption.

    To learn more about browser requirements for access to Harrington Online Banking, please click here.


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  • Can anyone else see my account information?

    No, your online account information is available only to those with an authorized Harrington Online Banking ID and PIN. The information is not public. For more information please refer to our Privacy Statement.

    A Harrington Bank representative will never ask you for your Harrington Online Banking ID or PIN.


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  • Who is liable, the Bank or me, if a "hacker" breaks into the system and takes all or some of my money?

    Your liability may be limited by a federal regulation (known as "Regulation E") against "unauthorized transactions" to your accounts. Please refer to the Harrington Online Banking Agreement and Disclosure Statement given to you when you signed up for Harrington Online Banking for more details. You may obtain another copy of this disclosure from any of our banking offices, by accessing our website, or by calling a Harrington Bank representative.


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